TERMS & CONDITIONS

    Last updated December 1, 2023

    Flowers n' GiftShop Phils.® (www.flowersngiftshop.ph) or the Company, (as defined below), and its Affiliates (as defined below), welcome you to our family of brands. These terms of use (“Terms of Use”) govern your use of: (i) our Website, (ii) our mobile applications (“Apps”), (iii) our social media applications and/or platforms (such as our Facebook applications), (iv) any of our merchandising channels, including, but not limited to, internet, telephone, text messaging (SMS and MMS), catalog, radio, television, or Company-owned retail stores, and (v) any of our products and/or services that are made available to you through any of the foregoing (collectively, (i), (ii), (iii), (iv) and (v), together, the "Service"). The goal of the Service is to provide access to our wide selection of floral, plant, gift basket, gourmet food, gift, events, and other products and services, as well as, information and ideas, to as wide an audience as possible. To ensure a safe, pleasant environment for all of our users, we have established these Terms of Use. In this way, you will know what you can expect from us and what we expect from you.

    THESE TERMS OF USE ALSO APPLY TO ALL MERCHANDING CHANNELS OF THE COMPANY AND ITS AFFILIATES INCLUDING, BUT NOT LIMITED TO, THE INTERNET, TELEPHONE, CATALOG, RADIO, TELEVISION, MOBILE DEVICE, SOCIAL MEDIA AND PARTICIPATING RETAIL STORES. BY ACCESSING ANY OF THE COMPANY MERCHANDING CHANNELS, AND ANY AREAS OF THE SERVICE, YOU AGREE TO BE LEGALLY BOUND, AND TO ABIDE, BY THESE TERM OF USE. PLEASE BE AWARE THAT THESE TERMS OF USE CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING AND JURY TRIAL.

    • Perfect Fulfillment of Your Order

      Your order to Philippines will feature the highest level of style and design, using only the freshest and most beautiful flowers and the finest complementary selections. Your order will be beautifully presented and delivered on the requested date, in pristine condition, and in distinctive style.

    • Personal Care

      We offer you live guidance and assistance by phone around the clock. You can also email us with your questions and requests. We will always attend to you immediately, because your desires are our first priority. All emails will be answered within 24 hours.

    • Choice premium flowers

      We use only hand-selected flowers of paramount quality; and the finest and most exceptional elements are featured in every presentation we create. For example, our roses are chosen for their size (60 - 70 cm), their fragrance, and their lush appearance, and then shipped in bud form to last a whole week.

    • We deliver more than just flowers to Philippines

      Your order will be fashioned to delightfully convey your feelings and represent your personal message. We take pride in ensuring that each floral arrangement is beautifully styled by our expert florists with the utmost craftsmanship to arrive in perfect condition.

    • Your Privacy is of Paramount Importance

      Since our founding, we have considered our Flowers and Gift Shop clients to be part of our international family. We care about protecting your personal information because our relationship is important to us. Therefore, we will never sell or share your information with anyone.

    • We Respect and Guard Your Security

      We value the trust you place in us to protect your privacy and security. That's why all of your credit card and personal details are transmitted over a 256 bit encrypted connection straight to the servers of our credit card processor for your complete protection.

    • Exclusive Designs

      Philippines with International Floral Delivery: We pride ourselves on offering a carefully orchestrated array of fine floral arrangements in contemporary florist traditions, with delivery available to the global delivery of your choice!